Shipping policy

Shipping Policy

Last Updated: September 9, 2026

At Freedom, we work to process and deliver your home product orders safely and efficiently. Please review the information below before placing your order.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Orders are not normally processed or shipped on weekends or U.S. federal holidays.

Once your order has been shipped, you will receive shipping and tracking information when available.

2. Shipping Times

Estimated delivery times depend on your shipping destination, the shipping method selected, and the carrier.

Typical delivery times are:

  • Standard Shipping: 3–7 business days after processing.
  • Express Shipping: 1–3 business days after processing, where available.

These are estimates only and are not guaranteed delivery dates.

3. Shipping Costs

Shipping charges are calculated and displayed at checkout based on the destination, order size, shipping method, and other applicable factors.

From time to time, Freedom may offer free shipping or promotional shipping rates.

4. Tracking Your Order

Once your order has shipped, we will provide tracking information when available.

You can use the tracking information provided by the carrier to monitor your shipment.

Please allow some time for tracking information to become active after the order has been shipped.

5. Delivery Delays

While we do our best to meet estimated delivery times, delays can occasionally occur due to circumstances outside our control, including:

  • Carrier delays.
  • Severe weather.
  • Natural disasters.
  • Holidays or unusually high shipping volumes.
  • Incorrect or incomplete shipping information.
  • Other unforeseen circumstances.

Freedom is not responsible for carrier delays or circumstances beyond our reasonable control.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If you provide an incorrect or incomplete address and the package cannot be delivered, please contact us at freedomcompany@gmail.com as soon as possible.

Additional shipping charges may apply if an order needs to be reshipped because of incorrect information provided by the customer.

7. Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or damaged during transit, please contact us at freedomcompany@gmail.com.

For damaged packages, please keep the original packaging and product and provide photographs when requested so we can assist with the claim or resolution.

8. International Shipping

If international shipping is offered, delivery times and shipping costs may vary by destination.

Customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by their destination country.

Freedom is not responsible for delays caused by customs or government authorities.

9. Contact Us

If you have questions about your order or our shipping policy, please contact us:

Freedom
Location: USA
Email: freedomcompany@gmail.com